Frequently Asked Questions
Everything you need to know about your NAMED COLLECTIVE order.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive your prepaid shipping label.
How should I care for my garments?
To preserve the quality of our fabrics and prints, we recommend washing items inside out on a cold cycle and hanging them to dry. Avoid ironing directly on graphic prints.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through Klarna and Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.